Privacy Policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website.

Contact us / Name and contact details of the data controller
The controller for the purposes of the GDPR is:

HELDECO CAD/CAM Manufacturing Technology Ltd
Sabine Dettenweitz
Mrs: Kristina Dettenweitz
Döllach 50, A – 8624 Aflenz

You can reach us at our previously mentioned company address, by e-mail
under datenschutz@heldeco.at

Data collection upon contact
If you contact us in writing, by telephone, via the form on our website, or by e-mail, your details will be stored by us for the purpose of processing your request and in case of follow-up questions for the duration of the statutory retention period. We will not pass this data on to third parties without your consent.

Data collection when signing up for our newsletter
You have the option to subscribe to our newsletter via our website. We will use this to send you specialist information, details about our events and our product and service offerings, as well as general information about our company (such as accessibility, Christmas opening hours, relocations, company holidays, personnel changes, etc.). For this, we require your name, your company, your email address, and your declaration that you agree to receive the newsletter.
Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your subscription.
You can of course revoke your consent to receive the newsletter at any time by email to the aforementioned email address, by post to the aforementioned postal address, or via the unsubscribe link at the end of each newsletter, without stating any reasons.

Use of Leadinfo technology:

This website uses services from Google and Leadinfo.

Google Services can be used in particular for analysing website usage, measuring reach, improving our online offering, and integrating technical functions. Personal data (e.g. IP address, usage data, or device information) may be processed and transmitted to Google servers.

Furthermore, we use Leadinfo, a service for detecting company visits to our website. Leadinfo processes only company visits based on IP address and other technical information. No conclusions are drawn about individual natural persons. Processing is carried out on the basis of our legitimate interest in optimising our online offering and acquiring potential business customers, insofar as this is permissible under data protection law.

Further information on data processing by Leadinfo can be found at: https://www.leadinfo.com/de/datenschutz/

The processing of personal data is carried out in accordance with the applicable data protection regulations. Where legally required, the corresponding services will only be activated after your consent has been given via the consent management tool used.

Biscuits
Our website uses cookies. These are small text files that are stored on your device using your browser. They do not cause any harm.
We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on your next visit.
If you do not wish this to happen, you can set up your browser to inform you about the setting of cookies and to allow this only in individual cases.
Disabling cookies may limit the functionality of our website.

Web host / Provider
The web hosting provider stores data about every access to the website (in so-called server log files). This data includes: name of the website, notification of the access, browser type, operating system, referrer URL (previously visited website), IP address, and the requesting provider. This data is only recorded for statistical purposes and is used to optimise the security of the hosting system.

Web Analytics
Our website uses functions of the web analytics service Google Analytics, a web analytics service provided by Google LLC („Google“), Amphitheatre Parkway, Mountain View, CA 94043, USA. Data collected in this regard is also processed outside the EU. Cookies are used for this purpose, which enable an analysis of the use of the website by its users. The information generated in this way is transmitted to the provider's server and stored there.

You can prevent this by setting up your browser not to save cookies.
In the event that IP anonymisation is activated through your browser, your IP address will nevertheless be truncated by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. This will only allow for a rough localisation.
The relationship with the web analytics provider is based on the EU Standard Contractual Clauses within the framework of the Privacy Shield agreement. Further information: Google Privacy Policy & Terms of Service.
The data processing is carried out on the basis of the legal provisions of § 96 Para. 3 TKG and Art. 6 Para. 1 lit. a (consent) and/or lit. f (legitimate interest) of the GDPR.
Our concern in accordance with the GDPR (legitimate interest) is the improvement of our services and our website. As the privacy of our users is important to us, user data will be pseudonymised.

Google Maps
This website uses Google Maps to display map information. When using Google Maps, Google also collects, processes, and uses data about the use of Maps functions by visitors to the website. More detailed information about data processing by Google can be found in Google's privacy policy at Google Privacy Policy & Terms of Service. There, in the Privacy Centre, you can also change your settings to manage and protect your data.

Duration of data storage
User data will be stored and retained for the duration of the statutory retention period. After the period has expired, the corresponding data will be routinely deleted, provided it is no longer required for contract fulfilment or contract initiation.

Update of the provisions
We reserve the right to amend these terms and conditions at any time as business requirements dictate.

IYour rights
You are generally entitled to the rights of access, rectification, erasure, restriction, data portability, withdrawal, and objection. If you believe that the processing of your data infringes data protection law or that your data protection rights have otherwise been violated, please contact us to clarify any questions. You can also lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.
We are naturally happy to be available to you at any time for information regarding data protection on our website.